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EMERGENCY - Out of hours: If the issue is an emergency posing a danger to life and limb or one which may cause damage to the property, please ensure you act in a tenant like manner to ensure you do everything possible to limit the danger/damage. If you feel the issue cannot wait and as such you feel it is imperative to speak to someone immediately then please call 01780 750010. Where a contractor is called to the Property out of hours and it is found that it was undue or because the issue was not of an urgent nature or alternatively found to be the fault of the Tenant, charges will be returned to you as the Tenant to pay.